Privacy Policy

Privacy Policy

Last updated: 12/05/2025

At Clarity Hive, I care deeply about your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use, store, and protect your information when you work with me or visit my website.

1. Who I Am

I offer coaching, consultancy, facilitation, and learning sessions through Clarity Hive, with a focus on inclusion, equity, and holistic well-being. This policy applies to anyone engaging with my services or browsing my site.

2. What Personal Data I Collect

I may collect:

  • Contact details – such as your name and email address

  • Booking details – including session types, dates, and preferences

  • Payment information – processed securely via Stripe (I don’t store card details)

  • Website usage data – through cookies that help me improve your experience

3. How I Use Your Data

I use your data to:

  • Provide and manage coaching, facilitation, or learning services

  • Communicate with you about sessions or enquiries

  • Send occasional newsletters or updates (you can unsubscribe at any time)

  • Improve website performance through analytics

4. Legal Basis for Processing (GDPR)

I process your data based on:

  • Contractual necessity – to deliver services you’ve requested

  • Legitimate interest – to improve my offerings and communicate with you

  • Consent – for optional marketing or updates

  • Legal obligation – where required (e.g. for accounting)

5. When I Share Your Data

I only share your data with trusted services that help me operate Clarity Hive:

  • Stripe – for secure payments

  • Acuity Scheduling – to manage bookings

  • Analytics providers – to monitor site performance

These providers meet data protection standards and do not use your data for unrelated purposes.

6. How Long I Keep Your Data

I keep personal data only as long as necessary:

  • To provide the services you’ve requested

  • To comply with legal or financial record-keeping requirements

Once your data is no longer needed, I delete it securely.

7. Your Rights Under GDPR

You have the right to:

  • Access your data

  • Correct or update your information

  • Request deletion of your data

  • Object to certain uses of your data

  • Request a copy of your data (data portability)

  • Withdraw consent (if applicable)

To exercise any of these rights, email me at clarityhivecoaching@gmail.com.

8. Cookies and Tracking

I use cookies to help improve your experience and track website usage. You can manage or disable cookies through your browser settings at any time.

9. How I Protect Your Data

I take appropriate steps to protect your personal information from unauthorised access, use, or disclosure.

10. Contact Me

If you have any questions or concerns about this Privacy Policy or how your data is handled, please email me at: clarityhivecoaching@gmail.com